Frequently Asked Questions
Everything you need to know about shopping with PRDGYTM
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International shipping times vary by location, generally ranging from 10 to 21 business days.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund or exchange.
How can I track my package after it ships?
Once your order is processed, we will send a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are the products on PRDGYTM covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product description page for warranty details or contact our support team for more information.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.